This Article was originally published on this site

It was always a bit weird to wait for your Uber driver and then suddenly receive a text from an unknown number. “Where are you?” Often the driver would skip the anonymous text altogether and just honk their horn until you got the hint. (Literally while I’m writing this, a black car driver is leaning on their horn outside my apartment.) Like all tech companies desperately trying to smooth out modern life’s rough edges, Uber has a new solution: in-app messaging.

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app. There, they can shoot a quick text to their driver about their exact location, or whatever else helps facilitate a smooth pickup.

And before you can say,…

Continue reading…